ABOUT US
Pluricall is the solution for companies who want to improve their business
Pluricall is a growth solution for small, medium and large companies seeking to leverage their business to the fullest. Over our 20 years of experience we develop brands, products and services in the most varied market sectors through global communication strategies, telemarketing and customer support.
Our know how in both national and international markets, in B2B and B2C environments, places Pluricall as the ideal outsourcing partner to promote our partners’ business.
SERVICES
Premium Contact Center Solutions
Customer Support
We are specialists in multichannel inbound marketing solutions that enable effective monitoring of the entire customer interaction with your company.
Telemarketing
We have 20 years’ experience in providing complete telemarketing services. A team with a commercial profile focused on meeting objectives with the strictest standards of rigour and quality.
BPO
Focus on optimising resources and processes that guarantee an increase in efficiency and level of service for our partners.
Digital
We are at the forefront of integrating digital solutions into multichannel contact center services, keeping pace with the constantly evolving world.
BLOG
Pluricall online
Pluricall receives the SME Leader certification for the seventh consecutive year
Since 2013, Pluricall has been recognised as an SME Leader, a certification that distinguishes the merit of national SMEs based on economic and financial indicators.
5 golden rules for working from home in the contact center industry
Working at home in the area of contact centers is finally possible. We have prepared the 5 golden rules for working at home in the contact center area.
4 steps to make customer support a memorable experience
When talking about the benefits of a successful customer support
