Contact Center services tailored to your company
With Us, our partners can finally focus on their business.
Pluricall is the right solution for your business
Throughout our 20 years of experience, we have developed brands, products, and services in various market sectors through global communication strategies, telemarketing, customer support, and customer care.
Digital Channels
Client relationship management through Social Media, Chat, Email, among others.
Customer Care
Creation of non-commercial Inbound campaigns as a support to the customer/consumer.
Leads Handling
Lead management and processing with system integrations and CRMs.
SERVICE
Turnkey Solutions
With Pluricall, your company can have access to a personalized “Turnkey” proposal for your contact center services. A custom designed project, with cost control and forecasting through a 360º management where we perform from the development and implementation of the project to the reporting and consulting structure of excellence.
Avoid surprises and guarantee your service from a closed value.
ABOUT
Pluricall
Pluricall is a contact center solution for for growing micro, small, medium and large companies that seek to maximize their business. Throughout our 20 years of experience we have developed brands, products and services in the most varied market sectors through global communication strategies, telemarketing, customer support and telephone assistance.
Ask for your customized proposal in 3 steps
Contact Form
Competitive Advantages
Security and data protection
We guarantee the safety and confidentiality of data processing, as required by the legal regulations on personal data protection.
Turnkey Solutions
Avoid surprises and receive a proposal tailored to your needs where you keep track and forecast costs.
Experienced Team
Over the past 20 years, we have developed brands, products, and services in the most varied market sectors.
Debureaucratization
Our organizational structure allows us a unique implementation speed and process agility in the market.
Commitment
We have a mindset of orientation towards the client and his goals, with a responsiveness in the moment.
Strategic Consulting
We use our B2B and B2C know-how for our customers' success to be their ideal outsourcing partner.
BLOG
Pluricall online
Pluricall receives the SME Leader certification for the seventh consecutive year
Since 2013, Pluricall has been recognised as an SME Leader, a certification that distinguishes the merit of national SMEs based on economic and financial indicators.
5 golden rules for working from home in the contact center industry
Working at home in the area of contact centers is finally possible. We have prepared the 5 golden rules for working at home in the contact center area.
4 steps to make customer support a memorable experience
When talking about the benefits of a successful customer support
Frequently Asked Questions
Pluricall offers the best omnicanal contact center solutions from Portugal to all over the world and in the most varied languages and dialects. Consult us without compromise for more information by email comercial@plc.ruisantos.xyz or by clicking here.
Yes! Pluricall is an essential partner in the development of micro, small, medium and large companies.
Yes! Over the last 20 years, Pluricall has been developing projects linked to several market sectors. Showing a capacity for adaptation and constant innovation.
Pluricall is always looking for the best national talent to strengthen its team and continue to provide excellent service to all its customers. You can find all the job opportunities in Pluricall in our career section or by clicking here.
Security and data protection is a priority for Pluricall! We invest in tools that guarantee the security of information and data. Developing and providing individual and specific customer areas for each customer, where all information is encrypted. It is undoubtedly essential that we have access to the customer’s contact details and all their profile and preferences, so that it becomes much easier to provide an excellent customer experience. However, it is essential that all this information is stored and protected.
This is the excellence that Pluricall seeks to provide to all its customers, future customers and partners.
Pluricall is a growth contact center solution for companies looking to grow their business. Contact us.