Global communication services adapted to the scale and sector of your business
We are specialists in multichannel inbound marketing solutions that enable effective monitoring of the entire customer interaction with your company. Our expertise extends to diverse market sectors and provides 360º monitoring of customer interaction. From traditional customer support or logistical support to commercial lines or customer retention lines, whether by voice, chat, email or through mobile applications.
Learn how we can transform your business with our inbound marketing services.
Outbound & Telemarketing
We have 20 years’ experience in providing complete telemarketing services. We invest in continuous training in the most advanced sales techniques, with daily quality monitoring. A stable team, with a commercial profile, focused on delivering the objectives defined by the client.
In addition to expertise in the sales area, our outbound solutions also include services such as collections, logistical support, satisfaction questionnaires or even market prospection.
Business Process Outsourcing arises as a response to the need for companies to be able to focus on their core business, outsourcing to Pluricall as their versatile and dynamic partner with the know-how to improve their processes.
Our structure is focused on optimising resources and processes that guarantee an increase in efficiency and level of service for our partners.
Learn now how outsourcing your company’s processes can bring competitive advantages for the development of your business, optimising costs, time and knowledge.
Digital Transformation has shaped the way customers interact with businesses. That’s why we are at the forefront of integrating digital solutions into multichannel contact center services. The mindset of constant innovation and search for new solutions makes Pluricall a strategic partner for implementing customer-centric strategies.
Be with your customers when they need you the most with our multichannel contact centre solutions, available 24 hours a day.
Over the last 20 years, Pluricall has been developing projects linked to various market sectors, showing a constant capacity for adaptation and innovation.
Pluricall has developed a multichannel communication platform that allows its partners to manage contact 360 and 24 hours a day, providing the best possible customer experience.
Whether inbound, outbound or BPO solutions, Pluricall offers the best contact solutions through the following channels.